Farmmingle Refund Policy

At Farmmingle, we are committed to delivering premium-quality snacks that are fresh, safe, and exactly as described. As our products are food items, we follow a strict refund and replacement policy to maintain the highest standards of quality, hygiene, and food safety.

Eligibility for Returns & Replacements

1. Request Timeline

Any refund or replacement request must be raised within 7 days from the date of delivery. Requests received after this period will not be eligible for review.

2. Valid Reasons for Refund or Replacement

Refunds or replacements will only be considered under the following circumstances:

• The product received is physically damaged during transit.
• You received an incorrect product different from what was ordered.

Non-Returnable Items

For hygiene and food safety reasons, Farmmingle does not accept returns or provide refunds in the following cases:

• Opened, consumed, or partially used products.
• Delivery failure due to the recipient being unavailable at the provided address.
• Change of mind or personal taste preferences.
• Damage caused after delivery due to improper storage or handling by the customer.
• Products that have been tampered with or altered after delivery.
• Delays or issues caused by circumstances beyond our reasonable control, including natural disasters, strikes, or other force majeure events.

How to Request a Refund or Replacement

To help us resolve your request as quickly as possible, please follow these steps:

1. Contact our Customer Support within 7 days of receiving your order.
2. Share your Order ID and proof of purchase.
3. Provide clear photographs or a short video showing:
   • The damaged or incorrect product.
   • The product packaging.
   • The batch number and manufacturing date.
   • The issue being reported.

Our quality team will review the submitted information. If your claim is approved, we will arrange either a replacement (subject to product availability) or a refund, based on your preference and eligibility.

Refund Process

Prepaid Orders

The refund will be credited to your original payment method. Please allow 5–7 business days for the amount to reflect in your account, depending on your bank or payment provider.

Cash on Delivery (COD) Orders

Refunds for COD orders will be processed via UPI or bank transfer. You will be required to share your valid UPI ID or bank account details to complete the refund process.

Need Assistance?

If you have any questions regarding your order or refund request, please contact our Customer Support team:

Email: contact@fammingle.in
Phone: +91-9136052911

We appreciate your trust in Farmmingle and are committed to ensuring a smooth and satisfying shopping experience.